Faq's
Frequently Asked Questions
Clear answers to common questions about our mission, donations, transparency, and how your support creates meaningful, lasting impact.
We support vulnerable people in Scotland and abroad, including families, elderly individuals, those with disabilities, and communities facing poverty.
Every donation goes directly to charitable programmes, with all administrative and operational costs personally covered by the founders.
Monthly donations allow us to plan sustainable projects, respond quickly to emergencies, and create lasting impact for vulnerable communities.
Yes, we are a registered Scottish charity, regulated by OSCR and committed to transparency, accountability, and ethical fundraising practices.
UK taxpayers can increase their donation by twenty five percent at no extra cost by selecting Gift Aid.
We operate in Scotland and internationally, delivering food, clean water, healthcare support, education, and crisis assistance.
We regularly share real stories, project updates, and photos to demonstrate impact while respecting privacy and GDPR regulations.
You can donate securely online using debit or credit card, with options for one-off or monthly contributions.
Yes, all donations are processed through secure, encrypted payment systems to protect your personal and financial information.
Yes, you may dedicate your donation in memory or honour of a loved one during the donation process.
Yes, we welcome skills-based support, partnerships, and volunteering opportunities where they align with our charitable objectives.
Donations are allocated to areas of greatest need, ensuring timely and effective support where it is most required.
Yes, you will receive a confirmation email and receipt after donating, suitable for personal records and Gift Aid purposes.
Projects are chosen based on urgency, impact potential, sustainability, and alignment with our mission and ethical standards.
You can contact us via email or phone, and we aim to respond to all enquiries promptly and professionally.
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